crosman的客服有点意思，打电话发email结果完全不一样！

happydad

有意思！
给crosman打电话估计是个黑妹妹接的（很有腔调节奏的声音，也许不是黑的）说我保修期过了，要我自己修，还告诉我泡到水里去检查，可以给我寄O ring，不过要自己换。
不甘心，再发email却说在保修期内，并且马上给我寄Tag要我寄回去。
把往来经过贴给大家，希望今后当大家遇到类似情况时会对大家会有所帮助。
去信：

Hi XXXXXX:

I ordered this benjamin marauder .25 synthetic stock  (Model:BP2564) from pyramydair.com on 9/13/2013, and received it by 11/08/2013 - Friday .

XXXXXXXXX is the only number I can find on the gun's  air reservoir. I'm not sure if that is the serial number or not.

Please tell me where i can find it.

also I have a item code: BJ-BP2564S [PY-3139-6069],  and order#： XXXXXXX from pyramydair.com.

I will forward that letter to you as a receipt.

Actually I rarely shot this gun, maybe less than 100 pellet. I have other 5 air gun from your company never have a problem before. You know this one is the most expensive one.

Best wish！

please help!

thank you!

happydad

回信：

Good Morning happydad,

            Your gun is defiantly under warranty. We can solve this in a couple of different ways. The gun can be shipped back directly to Crosman for warranty service, or you can contact one of the service stations on the list I provided to have it repaired. They will not bill you for the repair. Just bring a copy of your receipt, and they will bill us for any service done.

            If you decide to send it in to Crosman please let me know, and I will email you a shipping tag for UPS that will handle the postage. Thank you for your patience, and have a wonderful day.

XXXXX

TypeS

dominos的pizza网上订不但快，还便宜。有shop runner还免运费

Demosthenes

这个和小二心情以及人种有关吧。。。

ccwpapago

真的是看遇到誰...

b007

ccwpapago 发表于 2014-12-12 21:50
真的是看遇到誰...

回信可能是成本低的老印。

ccwpapago

b007 发表于 2014-12-12 22:14
回信可能是成本低的老印。

可能呦
很多老印在做客服