The operator should be fired. She obviously has racial bias and was trying to validate the caller (obviously sounded foreign) was not insane. There is 0 professionalism demonstrated by this operator.
Start position:
Cell phone in weak hand. Behind door.
Procedure:
On signal (after hanging up with dispatcher who was obviously having trouble to understand you), open door and engage all available targets as they become visible, SHO while still holding cell phone in weak hand. Most targets will be moving and disappearing.
Scoring:
100% if you are still standing at the end of the stage.